Events Spark

Hours: Part-time non-exempt; minimum of 12 hours per month. Must be available evenings and weekends through the summer.

Rate: $13.00-$15.00/hr DOE

Application Deadline: Position open until filled.

Assist in the smooth operation of events, programs, rentals, and meetings that bring the MAH to life as a welcoming and thriving central gathering place in our community.


Duties and Responsibilities:

  • Assist with setup and breakdown of events, including stage, tables, chairs, pop-up tents, and sound system.
  • Cleanup may include sweeping, taking out the trash, wiping things down, washing dishes and putting things away neatly and properly.
  • Serve as the MAH representative and point-person during facility rentals.
  • Communicate in a respectful and friendly manner, responding tactfully to rental client requests and anticipate their needs, while ensuring that MAH rental policies are followed.
  • Maintain regular check-ins with clients throughout the event, and provide an update to the Event Operations Coordinator following the event.
  • Troubleshoot A/V and facility issues as they arise.
  • Be a welcoming host and greeter when interacting with guests.
  • Ensure that guests feel supremely welcome and are supported in having a positive experience at the museum.
  • For events during non-public hours, ensure that the Museum is “visitor ready.”
  • Open and close the galleries, resetting furniture or interactives as needed.
  • In some instances, serve as the sole MAH representative during after-hours events, closing and securing the Museum at the event’s conclusion.
  • Report any facility or gallery maintenance needs to the Event Coordinator.
  • Conduct basic repairs or triage as appropriate during evening or weekend shifts.
  • Participate on the Events team.
  • Serve as a helpful colleague, supporting the goals and initiatives of the team.
  • Collaborate with other staff.
  • Maintain strong relationships and clear communication with all staff.
  • Assist the Event Coordinator with a variety of tasks, as assigned.

Additional Duties and Responsibilities:

  • Manage admissions, maintaining accurate cash and admission records.
  • Proactively promote the MAH’s membership program to visitors while staffing the admissions desk.
  • Serve as an “on-call” member of the Ignite team.
  • Staff the museum’s front desk, opening and closing the galleries, as needed.
  • Be informed and share information about current and future programs, events, and exhibitions.
  • Promote opportunities for deeper engagement, such as becoming a member, volunteer or collaborator.

Qualifications:

  • Must be a positive, upbeat people-person. Excellent customer service and problem-solving abilities; dependable and trustworthy.
  • Ability to multi-tasking a sometimes hectic environment.
  • Bilingual in English and Spanish.
  • Comfortable using an iPad register app and handling cash.
  • Exhibit maturity, diplomacy, and common sense in working closely with all Museum visitors.
  • Ability and willingness to lift up to 30 lbs, including heavy items such as tables and chairs.
  • Attention to detail in maintaining cleanliness and orderliness in public-facing and storage spaces.
  • Ability to take initiative, anticipate and complete tasks so events run smoothly.
  • Ability to work evenings & weekends.

Bonus Points if you have:

  • Experience setting up and managing a sound system
  • Troubleshooting projector connections experience
  • Catering or event support experience


Ready to Apply?

Please note: Since the MAH is currently closed the hiring process has been paused. We will continue to accept applicants, but the role will not begin until the Museum reopens.

To be considered for this position, you must send your resume and answer the following questions via an email sent to claudiao@santacruzmah.org.

Please use the subject line: “Event Spark: [your name]”. Only applications that provide this info via email will be considered. Please, no calls or drop-ins.

Question 1: What do you hope to gain from this experience working at MAH? How will this position help you with your future goals?

Question 2: We are always working towards providing an open, friendly environment for our visitors. How would you create a more welcoming atmosphere at MAH?

Question 3: The MAH hosts a lot of events per month with a lot of collaborators; things are constantly changing and can get hectic. Please explain a time when you faced a stressful or chaotic situation working with others, how did you deal with it?